Hospital Testimonials: Through our strategic feedback program, we actively solicit the opinions of our guests (yes guests, we treat your patients and employees like guests in a 5 Star hotel). The following are just a small sampling of the feedback that we have received.
"You are the very best and are a major factor of why I stay at this hospital." NR, Medical Staff Services
"In the hospital, many shifts end outside of traditional work hours. One of our goals in providing concierge services to our employees was to take care of routine tasks or errands, so that when they go home they have more free time to spend on themselves or their families, and that translates into employee satisfaction and retention. I've gotten emails and notes from employees expressing gratitude for this service and how it has really made a difference. The Concierge Colorado employees are top notch. I have no qualms about trusting them with my home, my car or family pet. They approach every task with enthusiasm and never turn anything down. It's their personal touch which really makes the difference." MR, Chief Executive Officer, 475 bed medical center
"By providing concierge services, we've been able to take a load off our staff on the personal side so they can be more focused on taking care of our patients. Concierge Colorado's service runs seamlessly, as a department within the hospital, and it's easy for employees to access. They meet employee needs without the need for active oversite, which is important from an administrative standpoint. They've even adapted their hours so that they can accommodate our night shift. With their never-say-no attitude, Concierge Colorado has satisfied every request under the sun. Our hospital has benefited financially and our employees really take advantage of this unique benefit." HT, Chief Operating Officer, 475 bed medical center
"The Concierge Colorado office in my hospital has changed my life. They are the extra hours in the day, a friend you can count on and the reason that I am a better wife, Mom and co-worker." JK Physical Therapist
"The service we received was top of the line." JB, Patient
"I am an agency nurse who recently has applied to work for Littleton Hospital in the float pool department. I chose Littleton over opportunities at Porter and Parker Hospital because of the concierge service. Time is what I value. Concierge Colorado assists my 12 hour days to accommodate family time. This is my favorite job benefit. Thank you, for offering this wonderful service to LAH employees. May it continue next year. It may be the deciding factor between two hospitals for a potential employee. It was for me." MN, R.N.
"I was suddenly hospitalized and needed help as I live alone. Your staff deposited checks for me and delivered them to my mortgage company. I can't tell you how grateful I am for their assistance, otherwise I would have lost my home!" JO, Patient
"Concierge Colorado, you always do such a great job. Not everyone has your standards." BC, R.N.
"I just wanted to let you know how much I appreciate all you do for me and the rest of our staff. You are such a great asset to the facility. It is always so nice to stop by and see your smiling faces. Also, thanks for the bagels this morning!!!" KV, Support Staff
"I would like to take a moment to extend my sincere gratitude to your Concierge staff at our hospital location. Your services heighten employee moral and offer a service that is greatly needed at this hospital. Your staff not only offers a professional and calm demeanor during challenging moments but they also offer their compassion and personal touch to many lives at the hospital." MN, R.N.
"I brag about the Concierge services to my friends and family. The are all jealous and wish they could come to work here too. Your services relieve a lot of the stress of working full time and trying to have a life too. You are indispensable! Thanks SO MUCH for all you do to help us!!" LS, Medical Staff Services
"I cannot estimate the amount of time the Concierge office has saved me. I can clearly say that they have decreased my frustration, and helped me increase my fun time. I have learned to get vicarious pleasure out of the Concierge staff doing what I used to fret doing." IS, Medical Staff
"I could feel my blood pressure rising as my husband was figuring out all the errands which needed to be accomplished as he listed off those which he hoped, or rather, actually expected me to do. Then I realized that these were things teat the Concierge staff could do. I was able to hold my tongue. My marriage was saved, a headache was avoided and I got to spend much needed time with my daughter at the playground." KS, Medical Staff
"The Concierge Colorado service has made a difference in my life by providing me with a means to do many simple but time consuming tasks that if left on my schedule would not get done on time and would certainly cause me stress. Many of these requests would take me several hours to perform and even a little more time to recover from. It takes only minutes to arrange with the Concierge staff and I always enjoy sharing a laugh and a smile with them." KD, Medical Staff
"You always do an excellent job. Thank you so much for de-stressing my life!" ED, R.N.
"This staff is so terrific. They saved me money by shopping around when I didn't have time to take my car in for service and I didn't know where to take it." JL, R.N.
"I can't think of any way for you to improve your services. Thank you so much for always being happy to help me!"
LB, R.N.
"I really appreciate your willingness to help-especially when I need something right away." SM, R.N.
"Thanks to you, I can enjoy my day off tomorrow." AP, R.N.
"I'm working more hours now but since you are saving me so much time, I can still make enough time for my kids." JK, Physical Therapist
"This is the most exciting and useful benefit I have ever gotten with a job. You are so helpful and friendly and flexible and you make my life EASY! Thank you, thank you, thank you! NK, R.N.
"You are always willing to do those "extra" things that I need. You save me at least 2 hours a week in running around time." AP, R.N.
"You are awesome! You are always so cheerful and helpful." BS, R.N.
"A weight is always lifted when I leave your office. Time is my most valuable commodity and you always provide more of it for me." MH, R.N.
"I love the environment that your office creates. It is very soothing." AC, R.N.
"What a wonderful service! I love you!" CB, R.N.
"I love how smiley the staff is here. Every time I walk past your office, I can't help but smile. You always brighten the day for me." SB, R.N.
"Courtney and Jeremy have been wonderful, especially giving emotional support after my best friend died. Todd went out of his way to help me with my car - taught me about fuses and gave me great advice. Once again, you saved me from taking additional PTO. Thanks so much. You guys rock!!" GL, RN
"I used to split my time between two facilities. With this benefit, I've chosen to work here exclusively." SW, RN
"You gave us our week-end back. This is a great service! Thank You! Main Admissions Desk
This service has saved me PTO/Sick Days and money. I don't live near a Target, so it saved me time and a trip, by not having to go way out of my way and waste a day off. Thanks Littleton ! Elizabeth, RN
"Concierge Colorado has run errands, made arrangements, and generally removed the simple barriers in life so our employees can be more productive at work. They meet employee needs without a need for active oversight, which is important from an administrative standpoint. In addition the users of the service have been the employees we've wanted to target, not management but rather the staff. And, the feedback we've gotten has been nothing but positive." HT, Administration
The mission of our facility is care. Our employees care for patients day-in and day-out, and in turn we want to care for them. We're looking to smooth out that work/life balance. Concierge Colorado alleviates some of the personal angst for our employees. They're always available and they've stepped up to whatever challenge we've put them to. I've heard nothing but compliments." EA, VP HR
"I am an administrative assistant for two very busy departments here at LAH, and there seems to always be something going on with either department. I think of this service as a life saver! The staff is willing to help, they are very timely with my requests, professional at all times, and they have a wonderful attitude. I do not have to spend so much time worrying about miscellaneous items revolving around my personal and professional life, so that I can spend a lot more time on my work for these very busy departments. CD, Department Admin
"After recently returning to work following my wedding, I had enough to catch up on, not to mention having to deal with the hassle of getting my name changed. Concierge Colorado 's personable staff assisted me in finding out what I needed to get done in regards to getting my name legally changed. This allowed me to focus on getting caught up with work and reduced the stress of having to do all of that research on my own. I can't compliment the friendly Concierge Colorado staff enough for their help! I was very impressed with the level of customer service I received." AH, PR Specialist
Corporate Reference Letter - Dalbey Education Institute, June 2008
Homeowner Testimonial:
Todd:
Once again, I owe you a huge "thank you" for helping me arrange something special at our house. When my daughter, Sophie, asked for a cooking lesson with a real chef for her birthday, I knew just who to call. The chef, Hopie, called me today and presented an amazing menu that an almost 9 year old girl can help prepare and learn from at the same time. What a great gift for Sophie! She'll never forget this, neither will I!
Thank you in advance - Molly
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